Mite Iliev
IT & Networking | Sales and Customer Support | Telecom Solutions

Currently,I work in Sales & Customer Support at A1 Handy Makedonija, with a strong interest in IT support, networking, and telecom solutions. I troubleshoot devices, support customers with internet/Wi-Fi issues, and understand how routers and network setups work behind the scenes.
I’m actively building experience through practical projects and learning, aiming to grow into IT Support / Network / NOC / Telecom Technical Support roles.
Skills
IT Support
- Windows PC troubleshooting
- IOS and Android troubleshooting
- Software setup & Diagnostics
- Customer issue resolution
Networking & Telecom
- IP / DHCP / DNS basics
- Router & Wi-Fi optimization
- LAN cabling & connectivity
- Static IP setup
- Telecom & internet services
CCTV & Smart Devices
- CCTV / Wi-Fi cameras
- Remote access setup
- Security device setup
Tools
- Ubuntu Server
- SSH remote management
- WordPress (self-hosted)
- Domain & DNS basics
Soft Skills
- Communication & customer support
- Sales & solution advising
- Problem-solving & multitasking
- Teamwork
Projects
Project 1: Home Server Build & Remote Management
Built my own home server from scratch, choosing best-value hardware and assembling it step by step. Installed Ubuntu Server, configured a static IP, and set up SSH remote access to manage the server from my Windows laptop.
Skills: Hardware, Linux basics, Networking, Static IP, SSH
Result: Reliable home server running 24/7 and hosting my website.
Project 2: WordPress Portfolio Website (Self-Hosted)
Created a WordPress portfolio website with a clear structure: a welcome page and separate portfolio pages for me and my friend. Set up navigation, buttons, and links (LinkedIn + portfolio pages) and designed the site to present our skills in a real, practical project.
Hosted on: my own Ubuntu server (Project 1)
Skills: WordPress, Website structure, Basic web hosting, UI layout
Result: Live website showcasing IT/Networking + Business Consulting profiles.
Certificates
- AI in Marketing Certificate
- WordPress Certificate
- Google IT Support Professional Certificate



