Mite Iliev

IT & Networking | Sales and Customer Support | Telecom Solutions

Currently,I work in Sales & Customer Support at A1 Handy Makedonija, with a strong interest in IT support, networking, and telecom solutions. I troubleshoot devices, support customers with internet/Wi-Fi issues, and understand how routers and network setups work behind the scenes.

I’m actively building experience through practical projects and learning, aiming to grow into IT Support / Network / NOC / Telecom Technical Support roles.

Skills

IT Support
  • Windows PC troubleshooting
  • IOS and Android troubleshooting
  • Software setup & Diagnostics
  • Customer issue resolution
Networking & Telecom
  • IP / DHCP / DNS basics
  • Router & Wi-Fi optimization
  • LAN cabling & connectivity
  • Static IP setup
  • Telecom & internet services
CCTV & Smart Devices
  • CCTV / Wi-Fi cameras
  • Remote access setup
  • Security device setup
Tools
  • Ubuntu Server
  • SSH remote management
  • WordPress (self-hosted)
  • Domain & DNS basics
Soft Skills
  • Communication & customer support
  • Sales & solution advising
  • Problem-solving & multitasking
  • Teamwork

Projects

Project 1: Home Server Build & Remote Management

Built my own home server from scratch, choosing best-value hardware and assembling it step by step. Installed Ubuntu Server, configured a static IP, and set up SSH remote access to manage the server from my Windows laptop.

Skills: Hardware, Linux basics, Networking, Static IP, SSH
Result: Reliable home server running 24/7 and hosting my website.

Project 2: WordPress Portfolio Website (Self-Hosted)

Created a WordPress portfolio website with a clear structure: a welcome page and separate portfolio pages for me and my friend. Set up navigation, buttons, and links (LinkedIn + portfolio pages) and designed the site to present our skills in a real, practical project.

Hosted on: my own Ubuntu server (Project 1)
Skills: WordPress, Website structure, Basic web hosting, UI layout
Result: Live website showcasing IT/Networking + Business Consulting profiles.

Certificates

  1. AI in Marketing Certificate
  2. WordPress Certificate
  3. Google IT Support Professional Certificate
Verify